95% of Returned Gadgets Still Work

Posted by 4PL

Did You Read the Manual?

In a study posted by Engadget,Â It’s reported that out of $13.8 billion worth of returned electronics last year b/c the customer claimed a malfunction 95% of products actually worked. The Report says that 68% of the gadgets worked but didn’t meet customer expectation or maybe too complex to use. The additional 26% was due to buyers remorse. Writers of the report claim that the complexity of gadgets is to blame as well.

FILED IN Business & Marketing, Need to Know, Technology

Tags: Business, Economy, Electronics

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3 Comments »

Comment by Juan "S. Stylus" Perez

2008-06-04 14:27:29

Yeah but don’t we return them cause we don’t want them anymore but tell em it’s broken? I guess people aren’t patient enough to figure out technology.

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Comment by William L. "Karboso"

2008-06-05 11:59:51

Just more “referbished” products to be listed

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Comment by Marcus "Dos Un" Holmes

2008-06-06 09:15:14

crazy

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