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Wednesday, June 4, 2008 | 2:14pm
95% of Returned Gadgets Still Work
Did You Read the Manual?
In a study posted by Engadget, It’s reported that out of $13.8 billion worth of returned electronics last year b/c the customer claimed a malfunction 95% of products actually worked. The Report says that 68% of the gadgets worked but didn’t meet customer expectation or maybe too complex to use. The additional 26% was due to buyers remorse. Writers of the report claim that the complexity of gadgets is to blame as well.
FILED IN Business & Marketing, Need to Know, Technology
Yeah but don’t we return them cause we don’t want them anymore but tell em it’s broken? I guess people aren’t patient enough to figure out technology.
Just more “referbished” products to be listed
crazy